Terms of Use and Privacy Policy

At Takween , we are committed to protecting the privacy of our customers and users. This policy aims to explain how we collect, use, and share your information when you use our website and services.

Information we collect

The information you provide to us:

  • When you create an account or make a purchase, we may collect some personal information that you provide to us, such as:
  • full name
  • phone number
  • Email address
  • Shipping address
  • Payment information (we do not store credit card data)

Information we collect automatically:

  • During your visit to our website, we may automatically collect certain information through cookies and other analytical tools. This information includes:
  • Your IP address
  • Browser type and device used
  • The pages you visit and the duration of your visit
  • Date and time of access to the site

How do we use information?

We use the information we collect for the following purposes:

  • Order processing : To complete purchases and provide the requested products and services.
  • Service improvement : To personalize the user experience and improve our services and products based on customer preferences.
  • Contact : To send notifications regarding your orders or any changes to our policy or special offers.
  • Security : To ensure the protection of your personal information and to prevent any illegal or fraudulent use.

sharing information

  • We will not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
  • We may share your information with:
  • Service providers: such as shipping companies and payment processors to ensure orders are fulfilled and products are delivered.
  • Legal authorities: When we are legally required to disclose information to comply with laws or to protect the rights and interests of a company.

Information protection

  • We use appropriate technical and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • These measures include data encryption during transmission and strict controls for accessing information.

Cookies

  • Our website uses cookies to collect information about user preferences and improve the browsing experience.
  • Cookies help to remember your preferences and make browsing the site easier on future visits.

Cookie management:

  • You can choose to disable cookies through your browser settings, but this may affect some of the functions available on the site.


User rights

a) Access to information:

  • You have the right to access the personal information we collect and hold about you, and to request that it be updated or corrected if it is inaccurate.

b) Cancel subscription:

  • You can unsubscribe from receiving emails or marketing messages at any time by clicking the unsubscribe link at the bottom of the messages we send.

c) Request for deletion:

  • You have the right to request that your personal information be deleted from our records unless there is a legal obligation that requires us to retain it.


Third-party links

  • The Takween website may contain links to external websites belonging to third parties.
  • We are not responsible for the content or privacy policies of those sites, and users should review the privacy policy of each external site they visit.

Updates to the privacy policy

  • We may update this Privacy Policy from time to time to ensure it is consistent with changes in laws, security technologies, or our services.
  • We will notify users of any major changes by posting a notice on the website.

Your consent

  • By using the Takween website , you agree to this Privacy Policy. We recommend that you read this policy regularly to stay informed of any updates.